bron: www.hodes.com
Mark Hornung, senior VP strategy at Bernard Hodes Group (ACA Communicatie represents The Netherlands office), has explored the shift in employer branding (as well as branding in general) away from the linear Brand Funnel model to today’s chaotic, multi-platform, mash-up culture. Just as product marketers and corporate communications specialists must grapple with the changes in how people consume media, so must employers as well. He created a model which describes what he calls The Employee/Candidate Journey. The ideas are based on a study completed by McKinsey & Co. in 2008 on the Customer Journey. McKinsey consultants studied several industries worldwide to determine how advances such as social media and online shopping had impacted sales of automobiles, cosmetics, PCs, insurance policies, and wireless services. The study found that instead of a linear funnel, the best model to describe the interaction of customers and brands was a loop.

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